PAYMENT & REFUND POLICIES
Total Honesty.
Clear rules protect the whole floor – and protect you. Read every clause. Ask every question. Then reserve with confidence.
HOW TO PAY SAFELY
One official corporate bank account. No exceptions.
To protect you from internet scams and fake brokers, every payment must be wired directly to our locked corporate bank account. We never accept physical cash or personal mobile money.
Official Bank Details
| Account Name | P2P Properties Limited |
| Bank | Bank Of Africa |
| Swift Code | AFRIUGKA |
| Account Number | 09690830005 |
Our bank details are cryptographically locked in our systems. Anyone giving you different account details is not P2P Properties Limited.
The 50% Balance Rules
Protecting the whole floor’s build time.
The 60-Day Rule
After paying your 50% deposit, you have 60 days to clear the balance. If the floor fully books earlier, the balance is due immediately on notice.
If you are late
Your reservation is cancelled and the room is re-opened publicly, so the other tenants on your floor are not delayed.
Default penalty
If cancelled for non-payment, we keep 40% of your deposit as a penalty fee. The remaining 60% is refunded cleanly to your bank.
Refund Split
40%
Retained as penalty fee
60%
Refunded to your bank
Applies to voluntary cancellations before physical construction begins on your floor. If you choose to cancel, our team will guide you through the cancellation process, and the applicable refund will be processed by our legal department to the originating bank account in accordance with our Payment Policy.
Our simple refund policy
Honest terms — because building is a team effort.
You may change your mind and request a refund at any point before physical construction begins on your floor. To ensure fairness and help us manage project commitments, material orders, and other buyers on the floor, applicable cancellation terms will apply. Any eligible refund will be processed by our legal team to the originating bank account in accordance with our Payment Policy.