PAYMENT & REFUND POLICIES
Total Honesty.
Clear rules protect the whole floor — and protect you. Read every clause. Ask every question. Then reserve with confidence.
HOW TO PAY SAFELY
One official corporate bank account. No exceptions.
To protect you from internet scams and fake brokers, every payment must be wired directly to our locked corporate bank account. We never accept physical cash or personal mobile money.
OFFICIAL BANK DETAILS
| Account Name | P2P Properties Limited |
| Bank | Standard Chartered Bank |
| Swift Code | SCBLKEUX022 |
| Account Number | 0100492837100 |
Our bank details are cryptographically locked in our systems. Anyone giving you different account details is not P2P Properties Limited.
THE 50% BALANCE RULES
Protecting the whole floor’s build time.
The 60-Day Rule
After paying your 50% deposit, you have 60 days to clear the balance. If the floor fully books earlier, the balance is due immediately on notice.
If you are late
Your reservation is cancelled and the room is re-opened publicly, so the other tenants on your floor are not delayed.
Default penalty
If cancelled for non-payment, we keep 40% of your deposit as a penalty fee. The remaining 60% is refunded cleanly to your bank.
REFUND SPLIT
40%
Retained as penalty fee
60%
Refunded to your bank
Applies to voluntary cancellations before physical construction begins on your floor. Refunds are processed by our legal department to the originating bank account.
OUR SIMPLE REFUND POLICY
Honest terms — because building is a team effort.
You can change your mind and request a refund at any point before physical construction begins on your floor. Backing out disrupts material orders and delays other tenants, so a strict 40% penalty applies — and the remaining 60% is returned swiftly by our legal team.